Right of cancellation
Right of cancellation
You shall be entitled to cancel this contract within fourteen days without giving reasons therefor. The cancellation period shall be fourteen days from the day on which you or a third party named by you, other than the carrier, have / has acquired material possession of the goods.
In order to exercise your right of cancellation, you have to inform us:
Phone: +49 89 55 27 30 60
by means of a clear explanation (e.g. a letter sent by post, telefax or e-mail) of your decision to cancel this contract. You may use the standard cancellation form provided below. This is not mandatory, however.
In order to comply with the cancellation deadline, it shall suffice to send us notification that you are exercising your right of cancellation before the deadline expires.
Consequences of the cancellation
If you cancel this contract, we shall reimburse you for all payments we have received from you, including delivery costs (with the exception of additional costs which arise from another type of delivery you have selected other than the most reasonable standard delivery we offer). Repayment shall follow immediately and no later than within fourteen days from the day on which we received your cancellation notice of this contract. For this repayment, we shall use the same means of payment that you used for your original transaction unless another arrangement was expressly agreed with you; in no case shall we charge you fees due to this reimbursement. We may refuse reimbursement until we have received back the goods or until you have provided proof of having sent back the goods, whichever is the earliest.
In any case, you shall return the goods to us or pass them over without undue delay no later than within fourteen days from the day on which you notified us of the cancellation of this contract. The deadline shall be met, if you send the goods before expiry of the deadline of fourteen days.
You shall bear the direct costs of the return shipping of the goods.
You must only pay for any loss of value of the goods if this loss of value is attributable to the handling other than what is necessary to ascertain the quality, properties and functioning of the goods.
Standard cancellation form
If you wish to cancel this contract, you may fill out this form and send it back to us, however, the use of the form is not mandatory.